01
Departments, not a chatbot
Every agent has a role, like a colleague. A coordinating agent sorts incoming requests; the departments do the work.
You
↓
Coordinating agent
First departments
Customer support
Marketing & content
>_New from ThinqBase
ThinqBase OS
A team of AI agents, organised like a company. You keep the final say.
THINQBASE
Release in Q4 2026
ThinqBase OS turns the way you decide into clear rules, hands repetitive work to agents organised into departments, and only brings you the decisions that matter. Its Companion, a small screen on your desk, shows you at a glance that everything is running.
//The idea
Your business. A team of agents.
02
Nothing goes out without you
Agents prepare, you approve. Approve, edit or decline: every decision takes one tap, from your phone.
Support · draft
Proposed reply to a customer request, written to your rules.
03
Your rules, written and traceable
Your way of working becomes clear rules the agents follow. Every decision is logged.
draft approved
reply sent
decision logged
//In practice
How a customer request travels
A customer writes to your support team. Unless you decide otherwise, nothing goes out without your approval.
- Step 01
Arrival
A customer message comes in.
- Step 02
Triage
The coordinating agent classifies the request and assesses its urgency.
- Step 03
Draft
The support department prepares a reply based on your rules.
- Step 04
Your decision
You approve, edit or decline from your phone.
- Step 05
Send and remember
The reply goes out, the decision is logged, the answer base grows.
//Guardrails
Autonomy is earned
Each type of decision has its own level of autonomy. You start carefully and only give more freedom to agents that have proven themselves.
1
Level 1
Research
2
Level 2
Draft you approve
Starting point
3
Level 3
Acts and informs you
4
Level 4
Autonomous
5
Level 5
Self-auditing
Permanent guardrails
Some actions stay off-limits to every agent, whatever its level.
//ThinqBase OS Companion
Your team at a glance.
A compact touchscreen in a black case. On your desk, it keeps watch over ThinqBase OS and shows you what matters without opening a computer.
Always on watch
If ThinqBase OS stops responding, the Companion tells you.
Only what matters
System status, pending decisions, today's activity.
No secrets on board
The Companion displays; it holds no sensitive access.
One look is enough
Its character changes mood with the state of the system.
THINQBASE
One companion, five moods
Online
All quiet.
At work
Agents are handling tasks.
Stale data
The information is a little old.
Offline
The system has stopped responding.
Sleep
A clock and a sleeping character.
Three screens
Home
System status, pending decisions, today's activity.
Activity
Agent actions and alerts, without the noise.
Agents
The status of every agent, department by department.
Release in Q4 2026
ThinqBase OS and its Companion are being finalised. This document describes the product as designed and may change before launch. Pricing will be announced at launch.
Get notified at launchVisuals for illustration only.