>_// TERMS

Terms & conditions

General terms of use and sale for thinqbase.com and the Thinqbase Marketplace.

Last updated: October 2026

01. Scope

These terms govern use of the site, customer accounts and all orders placed with Thinqbase GmbH (Sàrl), 2562 Port, Suisse / Schweiz ("Thinqbase").

02. Customer account

Registration is free. You warrant that your information is accurate and keep your credentials confidential. Thinqbase may suspend accounts in case of abuse.

03. Software subscriptions

Applications (VinoFlow, Compass, Revizor, Zaiko, Tesseract, ThinqBase OS, etc.) are offered as monthly or yearly subscriptions as displayed.

Subscriptions renew automatically for the same term unless cancelled before the end of the current period from "My subscriptions". Started periods are not refunded.

Access is activated by Thinqbase after payment confirmation; activation may take a short time.

04. Hardware (ThinqNode)

ThinqNode is a one-time purchase and requires an active Tesseract subscription. Delivery to Switzerland, Liechtenstein and the European Union. Risk passes to the customer on delivery. Statutory warranty applies; any import duties outside Switzerland are borne by the customer.

05. Prices and payment

Prices are in Swiss francs (CHF). Payment is made online via Stripe. If a payment fails, access may be suspended until settled.

06. Availability and data

Thinqbase aims for high availability but does not guarantee uninterrupted service (maintenance, force majeure). Customers own their data and may request an export at the end of their subscription.

07. Liability

Thinqbase's liability is limited to direct damages caused intentionally or by gross negligence and, in any case, to the amount paid by the customer in the last 12 months, to the extent permitted by law.

08. Changes

Thinqbase may amend these terms. Customers are informed of material changes; the current version is published on this page.

09. Governing law and jurisdiction

Swiss law applies, excluding the Vienna Convention. Exclusive jurisdiction lies at Thinqbase's registered office, subject to mandatory consumer jurisdictions.